Tech Support: Error Unknown

Tech Support: Error Unknown

Skip · Strategy · 2019

Steam Deck Playable

The verdict

SKIP IT.

It scores 31, under the fair line, at $9.99.

Length
5.2h 33.7h to 100%
Value
$1.92/hr
Reviews
73% of 687 positive
Reviews or length hold it below the tiers even at a deep discount.
Watch this gameOne alert at a price you pick.

Buy now or wait

Discounted in each of its last 8 seasonal sales. Last cut ended 11 days ago.

Next sale
Winter Sale, Dec 17 to Jan 4

Sources: IsThereAnyDeal, Valve.

What drives the score

How to read this

Grades run S to D, read from the buyer's side. ▲ marks a lift, ▼ a drag or a dock, ? an input we do not have, • a fact this genre's score does not use. How the grades work

Holding it back
Value$1.92/hr
Price per hour of game. It moves the score inside the ceiling reviews set
Reviews73% positive
Gates the score. Weak reviews cap it, and nothing reaches BANGER without strong ones Scored as 72% after the small-sample adjustment
For context
MonetizationNot known
No monetization record for this game, so nothing is assumed either way
Refunds0 of 380 reviews
Steam-purchase reviews sampled whose writer refunded the game. Nothing is docked
AI contentNone disclosed
From the developer's own Steam disclosure. No disclosure is not proof of none, so it does not move the score

About the game

Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
Description from the Steam store page.
Minimum specs

Minimum on the Steam store: 502 MB of memory, 1280x720 or better video resolution in High Color mode, 502 MB of storage. Runs on Windows, macOS, Linux.

The value story

It has been discounted 85 times in the 8 years tracked here. The median cut across all of them is 75 percent, about 5 weeks apart. Today it is at full price, and its last discount ended 11 days ago.

On value it sits in the top 45 percent of its genre. It is pricier than 68 percent of its genre. On the same math Little Witch in the Woods ($19.99, scores 62) and Streamer Life Simulator ($1.99, scores 46) are the better buys, and they are the games it most resembles.

More about Tech Support: Error Unknown

None of the 380 Steam-purchase reviews sampled here come from buyers who refunded the game, sampled from reviews written March 2020 to August 2026. Inside the two-hour refund window, 47 percent of the 118 reviews written there were positive, against 73 percent overall, and those are 21 percent of everything written about it.

The main story runs 5.2 hours. Doing everything runs 34, 6.5 times as long.

The drop-off

27% start to <1% rarest
050100rarestfirst achievement

No achievement in this game marks the ending, so there is no finish rate. The curve runs from the most-unlocked achievement to the rarest, and its shape is where players stop. Steam global achievements

Players

Players online
9 when we last checked, on Oct 3, 14:54 UTC

Player counts from the Steam Web API.

What players say

Story was a bit disturbing. There's a part where your mom is sick and your brother is trying to get you to help them. He's asking for money which you can afford to send, but instead all you can do is tell him to figure it out, and he gets mad and when your mom dies you are banned from the funeral? I think tbh you should be able to help. Lost my mom in 2024, and this hits too close to home for me. I think that being...
ambarlow1997Not recommendedafter 3.3h51 found this helpfulRead on Steam
2 more reviews, 1 not recommended
I work HelpDesk during my day job. I'm not exactly sure what drew me in to a game to play that.... IS my day job outside of work. Bad call, I guess. This game looks like it promises a lot, but the grind is pretty brutal. I personally feel like it takes the worst parts about my job and mashes them together in an unfairly paced timeframe. It always seems like there is just enough on screen to overwhelm you, and in...
MrKillaSnaykeNot recommendedafter 1.1hOct 2026Read on Steam
this game has the exact feel of doing a wfh tier one tech support job with all the frustration that entails. i rage quit like two hours in for being told i didn't do something i wasn't trained to do. 10/10 tbh
transpunkspacejunkRecommendedafter 1.9h18 found this helpfulRead on Steam

Steam reviews, mixed to its ratio and rotated daily. Opinions are theirs.

Cite this score

BANG Score badge
Tech Support: Error Unknown scores 31/100 on the BANG Score (a skip) as of Oct 19, 2026. The BANG Score rates what a game is worth for the money. Via Steam BANGERS. https://steambangers.com/game/781480/tech-support-error-unknown
Embed the live badge

Reviews set the ceiling, and price against real length moves the BANG Score inside it. How it works, and where it is weak → Steam reviews as of Sep 28, price as of Oct 18. A number here look wrong? Tell me and I will check the inputs.

Critics vs players+3
Critics70
Players73
Metacritic critics · 687 Steam player reviews

Tags

Steam user tags as SteamSpy recorded them

Details

DeveloperDragon Slumber
PublisherIceberg Interactive
GenreStrategy
Released2019
Players75Kowners, SteamSpy estimate
Achievements18